Hello. We are Quietloud Private Limited. (known by humans as Insighte). Here's how we protect your data and respect your privacy.
Welcometo Insighte .Insighte a Social venture of Quietloud Private Limited hereinafter referred to as “Insighte” (“us”, “we”, or “our”) operates https://insighte.in/ (hereinafterreferred to as “Service”).
SERVICE means the https://insighte.in/ website operated by Quietloud Private Limited. Insighte is a registered trademark of Quietloud Private Limited.
Head Office : Noble Dale Law College Jn Thekkumoodu Trivandrum Kerala.
We also have office locations in Bangalore and other cities which you can find in the contact page.
PERSONAL DATA means data about a livingindividual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
USAGE DATA is data collected automaticallyeither generated by the use of Service or from Service infrastructure itself(for example, the duration of a page visit).
COOKIES are small files stored on your device (computer or mobiledevice).
DATA PROCESSORS (OR SERVICEPROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.
DATA SUBJECT is any living individual who is the subject of Personal Data.
THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.
From the moment you request a service, we start collecting data. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
You request a demo of Bearer
We call you
You use Bearer
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
You request a service of Insighte
We call you
You use Our website
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
Your name, email address, location, child's diagnosis details, etc.
We don't collect any financial information if you wish to save card details on our payment gateway that is at your risk.
We may collect data relating to the child for whom we provide the service like academic, behavior and diagnosis data to help us offer you the right care provider,
Our Supervision process may collect video, audio, image data which are protected by data standards to ensure our care providers engage in ethical and standard practices from time to time. This is done with your consent.
Your IP address, login information, browser type and version, time zone setting, browser plug-in types, geolocation information about where you might be, operating system and version, etc.
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, biometric data, data about your sexual life or orientation, and offences or alleged offences).
Insighte is a childcare service but we only work with children under adult supervision and referred to us by a parent or legal guardian. We only collect data on our screening tools and assessment of needs sessions about the requirements and diagnosis of your child. We may also collect data from time to time for supervision review or to remote monitor the sessions to ensure quality.
This data is confidential and will not be shared with any third party services and only shared on requests made by law.
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
● to provide and maintain our Service;
● to notify you about changes to our Service.
● to allow you to participate in interactive features of our Servicewhen you choose to do so;
● to provide customer support and improve our service through reviews.
● to gather analysis or valuable information so that we can improve our Service;
● to monitor the usage of our Service;
● to detect, prevent and address technical issues;
● to fulfill any other purpose for which you provide it;
● to carry out our obligations and enforce our rights arising out of anycontracts entered into between you and us, including for billing andcollection;
● to provide you with notices about your account and/orsubscription, including expiration and renewal notices, email-instructions,etc.;
● to provide you with news, special offers and general informationabout other goods, services and events which we offer that are similar to thosethat you have already purchased or enquired about unless you have opted not toreceive such information;
● in any other way we may describe when you provide the information;
● for any other purpose with your consent.
Appointments, Personal Details, processing payments.
Product analytics, heat mapping our site, testing features, and session replay.
Notifying you of any changes to our service, solving issues via live chat support, phone or email including any bug fixing.
Sending you emails and messages about new activties, products and services, and content.
You have given clear consent for you to process your personal data for a specific purpose.
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at firstname.lastname@example.org
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
We will inform you (before collecting your data) we will not be sharing your data to any third party websites other than the ones we store your information like webflow, AWS servers etc.
You can exercise your rights by sending us an email at email@example.com
This includes the right to ask us supplementary information about:
We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for that reason.
You can object to us using your data for profiling you or making automated decisions about youWe may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Insighte service to you.
Wemay use and store information about your location if you give us permission todo so (“Location Data”). We use thisdata to provide features of our Service, to improve and customize our Service.You can enable or disable location services when you use our Service at any time byway of your device settings.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Insighte.
Please tell us first, so we have a chance to address your concerns. If we fail in this, you can address any complaint under the legal jurisdiction of high court of Kerala.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
The personal data we collect is primarily stored in our Webflow servers.
By submitting your personal data, you agree to this transfer, storing or processing by us.
We do not collect or save any payment data if you save the payment details on our third party payment service that is not covered by our policy.
We will archive and stop actively using any personal identifiable information about you within 3 months from the last time you last used Insighte. We will delete your personal data from our archives no later than 6 years from the last time you used Insighte or as agreed with you in a separate contract.
These payment processors adhere to the standards set by the rules and regulations in India.
We will be processing your refunds within 7 days from the time of request. If therefund is done from our payment services provider same will be settled in youraccount in the above time cycle and if there is a delay kindly email us at firstname.lastname@example.org
We only consider those payments that will reflect in our account. Any payments done at your end and not acknowledged by us within seven days will be deemed a failure. We will however ensure our best support in tracking those payments and their reversal in case it is stuck at payment gateway.
Taxes and Charges
If you are making payments using our payment gateway the gateway fees may be applicable. We treat the service offered by the psychologist and you as a direct exchange and only charge the GST for platform fees and facilitation fees collected at our end. Any other tax claims that may arise in the future is sole responsibility of theclient and the care provider.
We may disclose personal information that we collect, or you provide:
● Disclosure for Law Enforcement
Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.
● Business Transaction
If we or our subsidiaries are involved in a merger, acquisition or asset sale,your Personal Data may be transferred.
● Other cases. We may disclose your information also:
To our subsidiaries and affiliates; to contractors, service providers, and other third parties we use to support our business;
to fulfill the purpose for which you provide it;
for the purpose of including your company’s logo on our website;
for any other purpose disclosed by us when you provide the information; with your consent in any other cases;
if we believe disclosure is necessary or appropriate to protect the rights, roperty, or safety of the Company, our customers, or others.
Please don’t make this the last time you read it as we will post any changes on this page - significant changes will of course be notified to you by email.
Kindly mail us at email@example.com for any suggestions or complaints